Call
For new service: what reaches your address, what it costs next to your current bill, and placing the order. Existing accounts, bills and faults are for Xfinity to handle.
(855) 463-2084 Call the ordering lineSwitching help
Call us to switch, Xfinity to fix
Existing Xfinity customers: your account, bills and faults are handled by Xfinity at 1-800-XFINITY (1-800-934-6489). Call us if you are weighing a switch; we compare what you pay now with Xfinity’s new-customer price and place the order if the numbers work.
This is an independent authorized-retailer ordering line. We are not affiliated with Comcast or Xfinity.
Talk to us
Three ways to reach the ordering line
Each one reaches the same people. Have your latest bill to hand: the all-in total is the figure we compare against.
Hours
The ordering line is open at these times.
- Mon–Fri 9AM–9PM ET
Want a call back?
Tell us a time that suits you and we will phone you back during open hours, with your numbers ready.
Book a call backWhat we do
Three things the ordering line handles
We handle switching, not accounts. A fault, a charge or an outage on an existing account belongs with Xfinity, and we will tell you so at the start of the call.
Checking your address
We start from your ZIP code and the Xfinity plans reported for it, then set each promotional price, its end date and the rate after it against your current bill. Xfinity confirms the exact address before any order.
Comparing costs
Speed first: we look at how many people and devices share the connection, so you do not pay for a tier you will not use. Then equipment, Mobile and TV are priced line by line for a true monthly total. If another provider in your ZIP is cheaper for the same service, we tell you.
Ordering and the changeover
We place the order with Xfinity and plan the changeover so the new service is installed and working before you cancel the old one. From activation, billing, faults and changes go to Xfinity.
The numbers
Xfinity’s starting prices, to hold against your bill
Set these against what you pay now. They are the lowest new-customer prices Xfinity publishes, before taxes and fees, and your address decides which of them you can get.
Internet
from $45 /mo
300 Mbps
- Multi-year price guarantee on eligible plans
- WiFi equipment included
- Unlimited data included
TV
from $55 /mo
TV Core
- First 4K TV box + voice remote included
- 10+ channels incl. local broadcast
- Cloud DVR included
Mobile
from $30 /mo
Mobile Select · per line · requires Xfinity Internet
- Unlimited talk, text and data in the US
- Unlimited talk, text and data in 215+ destinations
- Unlimited hotspot data, reduced speeds after 15 GB
Home Security
from $45 /mo
Xfinity Home Security
- 24/7 Professional Monitoring
- Secure Cloud Video Storage
- Cellular Battery Backup
Starting prices from Xfinity’s published new-customer offers; taxes and fees extra. The conditions tied to each price (on Internet, Auto Pay and paperless billing) are on that service’s page. Pricing and availability vary by address and are confirmed at the time of order.