Switch & Save Inc runs a U.S.-based team that helps households compare and switch home services by phone. This policy covers our calling and texting practices and our compliance with the Telephone Consumer Protection Act, state telemarketing laws and call-recording laws.
1. Calls you make to us
Calling (855) 463-2084 is your choice. No autodialer or prerecorded message is used to take your call, and you may end it at any point.
2. Consent for follow-up
No form on this site asks for a phone number. If we have yours it is because you called us, or asked an agent to call you back, and we use it to deal with that enquiry and to place an order if you decide to.
Automated calls, prerecorded or artificial voice messages and marketing texts need separate permission. An agent asks for it on the call, in plain terms, and records your answer. Giving us a number is not treated as agreeing to any of it, and saying no costs you nothing. Where an order goes ahead, the provider you are switching to may contact you about it — by live call, artificial voice, or SMS, as the law permits.
- Consent is not a condition of purchase.
- Message frequency varies; message and data rates may apply.
- Reply STOP to end texts, HELP for help.
- Withdraw consent any time via an agent, (855) 463-2084 or admin@switchtosave.net.
3. Call recording
Calls may be recorded for quality, training and order verification. When a call is recorded you are told at the start, before anything else, so you can carry on, ask for the recording to stop, or hang up and email instead.
Recording law varies by state and several require every party to agree rather than just one. Where that applies we ask you directly rather than treating silence, or the fact that you stayed on the line, as agreement.
4. State calling rules
We follow state telemarketing statutes including the stricter state mini-TCPA laws: permitted calling hours in your local time, limits on attempts, and state do-not-call registries.
5. Do-not-call
We honour the National Do Not Call Registry and maintain an internal list. Ask any agent or email admin@switchtosave.net. Actioned promptly and in any case within 30 days.
6. Updates
Revised as the law or our practices change. Last updated September 15, 2026.
Contact
Switch & Save Inc
260 N Broadway, Ste 11, Hicksville, NY 11801
Phone: (855) 463-2084 (Mon–Fri 9AM–9PM ET)
Email: admin@switchtosave.net
D-U-N-S® Number: 14-386-2254
Question about this policy?
We will explain how we work, how we are paid, or what any figure on this site means.