New-customer promotional pricing
The main event. A reduced rate held for a fixed period, usually twelve months, sometimes longer when bundled. Always ask for the date it ends and the rate after it.
Ends without warning. Diarise it.
Bills usually rise on a date, not on a decision you made
Nothing changed. Your bill did.
Home-service pricing is built to win new customers, not to keep the ones already there. A promotion reaching its end date is the most common reason a bill moves — though a lapsed discount, added equipment or a new fee will do it too. Tell us what you pay and we will work out which, then say plainly whether the difference is worth closing.
- Free, no account
- The provider’s own price
- We say when to stay put
Prefer to skip the form? Call and we will do the arithmetic with you. Mon–Fri 9AM–9PM ET.
The mechanism
It is rarely inflation. It is usually the calendar.
Promotional pricing has a term. When it expires the standard rate applies to the same service — nothing you receive changes, only the date. It is the most common reason a bill moves, and your statement will name it if you know where to look.
A typical cable broadband promotion. Twelve months at the acquisition price, then the standard rate. The service is identical. The only thing that changed is the date.
Illustrative, using common advertised figures as of August 2026. Actual promotional terms and standard rates vary by provider, plan and address.
Read the full explanationHow it works
Three steps, and one of them is us telling you no.
- 01
Tell us what you pay
The all-in figure from your latest statement, not the plan price. That is the number worth beating.
- 02
We price the alternative
What equivalent service costs as a new customer at your address, including the rate after the promotion ends.
- 03
Switch, or stay put
If the gap is worth it we place the order and sequence the changeover. If it is not, we tell you that instead.
Before you decide anything
Read the statement before you read the offers.
The line that moved is on your bill, and it names itself. Find it first and you will know whether you are looking at a lapsed promotion, a fee change or something you added and forgot about — which is a different decision each time.
What the bill is buying
Evenings, weekends and working days
Where the money is
Four bills worth re-checking.
Offers
Every switching offer has a catch. Here they are.
Buyouts and credits are real money. They are also the offers most often lost on a technicality, because each has a claim window and a condition attached, and both are easy to miss against the headline figure.
Contract buyout credits
An incoming provider covers some or all of the early-termination fee your current provider charges, up to a stated limit.
You usually have to submit the final bill within a window.
Phone balance payoff
On mobile switches, outstanding handset installments covered up to a limit when you move a minimum number of lines.
Minimum line counts and number-porting conditions apply.
The switch we place most often
Spectrum, for one structural reason: residential service has no contract, so the switch is reversible in a way most decisions are not. Internet from $30/mo for a year, free modem, unlimited data, and Mobile service free for twelve months. Our Spectrum pages show the standard rate after each promotion, because that is the number that decides whether it was worth it.
SPECTRUM and related marks are trademarks of Charter Communications, Inc., used under authorization. Switch & Save is an independent authorized retailer and is not Charter Communications, Inc.
The page that costs us money
Five times you should not switch.
We are paid when somebody moves, so treat this as the section written against our own interest.
- 01The gap is narrow. Call your current provider and ask for a retention offer before you go anywhere.
- 02You are on a flat rate that is holding. You are already where switching is meant to get you.
- 03Only one provider reaches your address. Then this is a change of service, not just of price.
- 04You are moving within a few months. A new address qualifies for new-customer pricing anyway.
- 05The service is genuinely good. Reliability has a value that does not show up on a comparison table.
Questions
Asked before every switch.
What does Switch & Save actually do?
We look at what you pay now for internet, TV or mobile, work out what the same thing costs as a new customer at your address, and if the gap is worth closing we place the order and handle the switch. If the gap is not worth it, we tell you that instead. It costs you nothing either way.
Why did my bill go up when nothing changed?
Most often a promotional rate reached its end date and the standard rate took over. It can also be a discount that lapsed, equipment added to the account, or a fee change. Your statement will name the line that moved — compare it against the previous month and the cause is usually obvious. Read it to us and we will tell you which it is.
Is this free?
Yes. No fee, no account, no obligation. Providers pay us a commission when an order we placed is activated, and the price you pay is the provider's own advertised price, exactly as it would be ordering direct.
How much do people actually save?
It varies far too much for an honest single number, because it depends on what you pay now, what reaches your address and how many mobile lines are involved. The estimator on this site shows the gap between your current bill and typical advertised starting prices; the real figure comes from the call, once we know what is available.
Will I lose service during the switch?
Not if it is sequenced properly. The new service is installed and confirmed working first, then the old account is canceled. Never cancel first. We book it in that order and tell you the dates.
What if switching is not worth it?
We say so. Sometimes the right move is to call your current provider and ask for a retention offer, and sometimes you are already on a good rate. A household that gets told the truth once tends to come back when the situation changes.
Do you only sell one provider?
No. We check every provider reported in your ZIP, including ones we cannot order for you, and we label which is which. Spectrum is the one we place most orders with and it has its own section here with full pricing.
Are there fees for leaving my current provider?
Most major internet providers no longer use contracts, so usually not. Where a contract does exist, some incoming providers will cover the early-termination fee up to a limit. We check both before recommending a move.